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Privacy Policy

Effective Date: January 1, 2025

At The Red Thread Spice Company Inc., we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website redthreadspice.com (the “Site”) and make purchases from our online store.

By accessing or using our Site, you consent to the collection and use of your personal information as outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information from you when you visit our Site, make a purchase, subscribe to our newsletter, or engage in other activities. The types of personal information we may collect include:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Credit card numbers, PayPal information, or other payment details (Note: Payment information is processed securely by third-party payment processors and is not stored by us).
  • Website Usage Information: IP address, browser type, referring/exit pages, date and time of visits, and other usage statistics (this information is collected via cookies and other tracking technologies).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To complete transactions, process payments, and deliver products.
  • To Communicate with You: To send order updates, shipping information, and respond to inquiries or customer service requests.
  • To Improve Our Services: To analyze user behavior on our Site, improve user experience, and enhance our products and services.
  • To Market Our Products: To send promotional emails, newsletters, or other marketing communications, provided you have opted in to receive them. You can unsubscribe at any time.

3. Cookies and Tracking Technologies

Our Site uses cookies, web beacons, and similar technologies to enhance your user experience. Cookies are small files that are stored on your device and help us analyze how visitors use our Site. You can manage cookie preferences or disable them through your browser settings. However, disabling cookies may affect the functionality of our Site.

4. How We Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we use commercially reasonable measures to protect your data, please be aware that no method of data transmission or storage is 100% secure.

5. Sharing Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist us with processing payments, fulfilling orders, and providing customer service.
  • For Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

6. Third-Party Websites

Our Site may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to the information collected on our Site. We are not responsible for the privacy practices of third-party websites, and we encourage you to review their privacy policies before providing any personal information.

7. Your Choices

  • Access and Update Your Information: You can access and update your personal information by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails from us, you can unsubscribe at any time by clicking the “unsubscribe” link in the email or by contacting us.
  • Request Deletion: You may request that we delete your personal information, subject to applicable legal requirements and retention policies.

8. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under the age of 13, we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: redthreadspice@gmail.com